The Coronavirus (COVID-19) has had a sweeping impact across the globe and the nation. At WebCenntrix, we are keenly aware of our clients’ concerns, and we are fully prepared to keep your digital presence safe, secure, and functioning at top performance.
For our hosting clients: for years we have maintained a website “uptime” of more than 99.9%. We routinely work offsite and have access to manage hosted servers, as well as monitor all hosted websites, so we expect no hiccups in this service.
For website clients with projects in progress: we are prepared to continue to advance these projects to the best of our ability. During a quarantine situation, our developers use tools to communicate and collaborate remotely. All our staff can access WebCenntrix systems that enable them to provide customer support from their homes or other secure internet accessible locations. We are confident that project work will progress on schedule.
For WebCenntrix Support Clients: our consultants are available to you to provide support, maintenance, and upgrades. Our remote monitoring tools and website backups continue as scheduled. We will keep in touch with our clients to ensure the safety of both our customers and our consultants. We continue to work to ensure that your issues are resolved as quickly and efficiently as possible.
We understand that during unprecedented times, your digital presence will be even more important. We will continue our commitment to excellent customer service, while also keeping our staff safe and healthy.
Please stay safe during these difficult times, and if we can assist in any way please don’t hesitate to reach out...firstname.lastname@example.org
Thank you for your patience and support!
The WebCenntrix Team